Returns & Exchanges

At Bask and Lather Co, we want you to be completely satisfied with your hair care journey; however, due to the nature of our products, we offer a 30-day return policy for unopened and unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused products in their original shipping box to ensure they are not damaged during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided return label or use a trackable shipping service to send the package to our fulfillment center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.